Privacy Policy

1. About This Privacy Policy

At 365JL, we understand that your personal information is valuable, which is why we are committed to protecting it at all times. This privacy policy outlines the ways we collect, use, share, and safeguard your data throughout your time on our platform. By continuing to use 365JL, you agree to the handling practices set out below.

365JL operates as an online gaming and sports betting platform serving players in the Philippines. We comply with international data protection regulations and update our security practices on a regular basis to respond to new risks. To keep your information secure, we use bank-level encryption and the latest security technology across all systems.

2. Information We Collect

365JL collects the details needed to provide you with our services and manage your account properly. We only gather information that is necessary for registration, secure transactions, and customer support. Every detail you provide is encrypted and stored on protected servers, so your data remains safe from start to finish.

• Information you provide during registration (name, email, phone number, and address)
• Identity verification documents (government-issued ID, passport, or driver's license)
• Payment and banking details (account numbers and card information)
• Transaction history and betting records
• Device and browser information (IP address and cookies)
• Customer support communications

3. How We Use Your Information

365JL only processes your personal data for lawful and necessary purposes. We never use your information for any other reason without your consent. Every use of your data follows this privacy policy and the applicable rules in the Philippines.

• To create and manage your 365JL account
• To verify your identity and confirm that you are at least 21 years old
• To process your deposits and withdrawals in Philippine Pesos (₱)
• To accept your bets and pay out your winnings
• To provide customer support when you need assistance
• To prevent fraud and money laundering
• To improve our services and develop new features
• To send you promotional offers and updates (only with your consent)
• To make sure you play responsibly and stay within your limits
• To meet our legal and regulatory obligations

4. How We Share and Disclose Information

365JL never sells your personal data to third parties. In certain cases, we may share information with trusted partners so we can deliver our services and meet our legal duties. Whenever we do share data, we make sure the receiving party protects your privacy just as carefully as we do.

• Payment processors and banking partners (to handle transactions)
• Identity verification service providers
• Providers of customer support tools and software
• Marketing and analytics partners (with your permission only)
• Law enforcement agencies (when the law requires it)
• Regulatory bodies (to maintain our gaming license)

5. Protection of Your Information

At 365JL, we take your data protection seriously. We apply industry-recognized practices and modern security tools to keep your personal details safe. Our security measures are regularly updated and tested to stay effective against new threats.

• All data transfers are encrypted using 256-bit SSL technology.
• Your information is kept on secure servers, and our databases are protected with encryption.
• An optional two-factor authentication (2FA) feature helps add an extra layer of security to your account.
• We perform routine security audits and penetration tests to uncover and fix weaknesses.
• Firewalls and intrusion detection systems are in place to guard against unauthorized access.
• Only authorized staff can access your data, and strict access controls are enforced.
• Regular backups and a disaster recovery plan ensure your information can be restored in case of an emergency.

6. Cookies and Tracking Technologies

365JL uses cookies and similar tracking technologies to enhance your experience on our site and to personalize the services we offer. Cookies are tiny text files saved on your device, and they help us remember your preferences each time you visit.

• Essential cookies, which are necessary for the site to function correctly.
• Performance cookies, which allow us to monitor how the site is performing.
• Functional cookies, which remember the choices you make on the site.
• Targeting cookies, which help deliver ads that are more relevant to your interests.

You can manage or block cookies through your browser settings at any time. However, please note that disabling some cookies may affect how certain features of the site work, and some functions may not be available.

7. Your Rights

As a 365JL user, you have different rights when it comes to your personal information. We respect these rights and we are committed to helping you exercise them. If you wish to apply any of these rights, just contact our customer support team and we will assist you.

• Right to Access – you can request a full view of the personal information 365JL keeps on you, including what data is stored and how it is used.
• Right to Rectification – if any detail we hold about you is outdated or inaccurate, you may ask us to update or correct it promptly.
• Right to Erasure – you can request the deletion of your personal data from 365JL, subject to the legal and regulatory obligations we must follow.
• Right to Restriction – you have the option to limit how your information is processed while any ongoing issue or review is being resolved.
• Right to Portability – you may request your data in a structured, commonly used format and have it transferred to another service provider if needed.
• Right to Object – you can object to certain types of processing, particularly when we rely on legitimate interests as the legal basis.
• Right to Withdraw Consent – if you previously gave us permission to process your data, you can withdraw that consent at any time and we will stop using it accordingly.

8. Data Retention

365JL keeps your personal information only for as long as it is genuinely needed for the purposes described in this policy. While your account remains active, we retain your data to keep the platform running smoothly and to deliver the services you expect. After you close your account, we continue to hold certain records for a specific period so we can satisfy legal obligations, resolve possible disputes, and complete any pending administrative tasks.

• Active Account – your full profile and related data are kept while you are using 365JL.
• Inactive Account – if your account stays idle, we may keep your information for up to 3 years before reviewing what can be removed.
• Closed Account – once you officially close your account, we retain only what is required by law, typically between 5 to 7 years.
• Transaction Records – deposit, withdrawal, and gameplay history are stored for 7 years to support tax reporting and audit reviews.

9. Children's Privacy

365JL does not knowingly collect personal data from anyone below the age of 21. This platform is strictly for adult players. If we ever discover that a minor has shared information with us, we will remove that data right away.

10. Policy Updates

365JL may update this Privacy Policy from time to time. If there are significant changes, we'll let you know through email or site notifications. By continuing to use our services after the update, you're considered to have accepted the revised policy.